You always hope for the best whatever you do. Let’s face it, setting off expecting the worst often becomes a self-fulfilling prophesy. So when you learn to drive, you first hope you will never have an accident. Then you hope you will only have a small accident. The idea of a total loss is not something you want to think about. Yet it’s surprising how often you find the insurer wants to total your vehicle; and then there are the times when your pride and joy disappears off the face of the Earth. That’s a really sad moment. So what are the rules when the unthinkable happens? In this, don’t forget the minimum liability policy is no help. For repair of your own vehicle, you need a collision policy. To recover value should your vehicle be stolen, you need a comprehensive policy.

Let’s start with an accident in which your vehicle is damaged. Your first instinct is to repair. The insurer gets estimates. If it’s going to cost more than the market value of your vehicle, the insurer will offer you a check. Now comes the really sad part. The check is for less than you expect. This is not the price you paid. This is not the price you think the vehicle would command if you advertised it for sale. This is the price the insurer thinks you will have to pay to buy a similar replacement. So you may have showered love on this vehicle. Its paint may gleam in the morning sun and it has been perfectly maintained. You look at the check and see it will only buy an unloved wreck. But there’s worse to come. Suppose your vehicle was bought using an auto loan and the amount of the check will only pay off a part of the money outstanding on the loan. To cover this gap, there’s a separate insurance policy you can buy. That way, there will always be enough to pay off whatever is owing to the bank or finance company. Continue reading →

There’s never really anything new in the world of marketing. The same ideas that sold three bottles of wine for the price of two in ancient Rome still work today. We all like to think we’re getting good value for money. The most usual approach is to offer volume for a discount. The more you buy, the less you pay. In the insurance world, we see bundles on offer. Pay less if you buy both an auto and home insurance policy. There will be further discounts if you insure multiple vehicles or several different “homes”, e.g. when your teens go off to college and need cover for their possessions. This is simple commercial sense. Unless your family is particularly unlucky, you are paying an increasingly large amount of premium income to the insurer which turns into more profit when you make no large claim. That earns a discount to reward you for your loyalty.

Well, here comes a new experiment from the motor industry. General Motors is flexing its muscles now it’s recovering from the Chapter 11 reorganization. During the last ten years, its reputation has taken a beating and sales of its brands has been declining year-on-year. The last financial year, 2010, was the first time it showed a profit since 2004. It has also shown a slight increase in sales volumes – the first increase after ten years of losing market share. To boost sales this year, it’s offering one year’s free insurance if you buy one of the eligible models. Before you all get too excited, this only applies to the good folk who live in Oregon and Washington, and the offer expires come September. But we can assume more of these offers will be made if sales in the models shows significant increase. So why is this potentially a good thing for you? Continue reading →

One of the things we’re all supposed to do is read the policy before we part with our money. That way, we see the limits of what we’re buying. So, for example, if you live in a flood plain and there’s an exclusion for water damage to your vehicle, you can make the right decision. In most of the cases, it’s going to be clear where the problems are. With this understanding, you either accept and work round the problem, or you look for an alternate policy. More generally, you might run into ambiguous terms. If you do find one, here’s a note of reassurance. Courts tend to favor you as the consumer. So, if there are several ways of reading a policy, the judge will pick the one most favorable to you.

One of the more common terms where this applies is the work exclusion clause. Let’s take the obvious extremes. If you run your own business and need to drive a vehicle, you should buy a commercial policy. If you work in an office and only use your vehicle to drive to and from work, a personal policy works fine. But there’s a big grey area in the middle where your employer might ask you to drive your own vehicle. The general rule would be that, if this only happens once in a blue moon, the personal policy will be sufficient. But if this is a regular part of your job, a commercial policy will be needed. In the best cases, your employer will provide a vehicle and insure it for you. But life’s not always so convenient. In a recent case decided in Minnesota, a man was working as an independent contractor, picking up work wherever he could. At the time of the accident, he was paid to deliver library books and used his own car. There was a work exclusion term in his policy. Continue reading →

The majority of politicians have a split personality. One minute, the deficit is the end of the world as we know it. The next, there’s no reason to panic. Except, when you look round the neighborhood and see the number of homes going through foreclosure, all those people you know who are unemployed and businesses closing down, you realize the country has not yet recovered from the recession. With every dollar counting to put food on the table and keep a roof over your head, the challenge is to keep all the essentials in place within breaking the budget. In this, remember you always get what you pay for, so buying something cheap is often not giving you good value for your money. It’s always better to find goods or services of reasonable quality at a price you can afford.

So, from the earliest years, we’re taught to shop around. Family and friends laugh at us if we accept the first price offered in the first shop we walk into. Everyone knows you have to go into at least three shops to get an idea of how much goods of this type actually cost. Only then can we see what represents good value for money. Would you start walking round car lots and showrooms without having an idea of the current prices? Would you simply agree to pay the asking price? Almost everyone is prepared to ask for a discount. Haggling may not be everyone’s strength but, in these tough economic times, we should all make the effort. It’s the same with insurance to go with the vehicle. Continue reading →